The vast majority of orders placed on our website ship within 1 business day. Some items may require additional processing time. All items with customization can take up to 3 business days to process. Any orders requiring additional verification will be held until verification is complete, we will contact you within 1 business day if additional verification is needed. We ship orders from our distribution center as well as some of our retail stores. Once an order ships you will receive tracking information via email and/or SMS.