Pro:Direct offer simple online returns on all items within 28 days of date of delivery.

You can action a return from your  Order History using our online returns portal allowing you easy access to a range of returns options.  All our PDFC members get Unlimited Free UK Returns.

Items must be returned in their original condition, in the original shipping packaging and original branded packaging, with any related accessories, or protective covers.

Exceptions
No exchanges and returns for personalised items, this includes personalised boots, gloves, football kits, or clothing.

For advice on returns please see our Returns Advice page.